Rules & Fair Usage Policy

New Ora provides package-based OpenAI-compatible API access through a custom endpoint. These rules exist to keep the service stable, prevent abuse, protect active customers, and make support easier.

By using New Ora access, the customer agrees not to share, resell, overload, abuse, or misrepresent the access.

Each package gives you a daily USD-equivalent API usage allowance per model family (Fable 5 and Opus 4.8), calculated from token consumption at published upstream rates. Some packages are marked "no fixed daily cap" — that means there is no numeric daily ceiling, but fair-use and abuse protection still apply. It does not mean unrestricted, guaranteed, or unlimited-in-every-sense access.

• Personal coding assistance
• Project development
• Claude Code CLI-compatible workflow
• Codex CLI-compatible workflow
• Manual OpenAI-compatible API usage
• Testing the setup command
• Using included package routes
• Asking setup/troubleshooting questions
• Creating support tickets
• Renewal / extension requests

Access is intended for the buyer/customer associated with the marketplace order.

• Sharing access with other people
• Selling or redistributing New Ora access
• Posting the API key or setup command publicly
• Using the access as a public API for your own customers without permission
• Using Economy to access Premium-only routes
• Attempting to bypass expiry, suspension, package routing, or fair usage limits
• Automated spam or malicious activity
• Credential harvesting
• Extracting internal system prompts, upstream keys, routing, admin, or other customer data
• Intentionally overloading the service
• Using multiple accounts/orders to evade suspension
• Reverse engineering the proxy or setup system
• Abusing support or making fraudulent claims

Each access is intended for one buyer/user. Do not share your setup command, API key, or configured access with other people.

New Ora may detect suspicious sharing based on usage patterns and safe technical signals (hashed IP/device/user-agent fingerprints, request pattern, concurrent usage, unusual location/device changes, excessive parallel requests). Exact detection thresholds are not published.

Automation is allowed only for normal CLI/tool usage.

Not allowed:

• High-frequency loops
• Stress testing / benchmark farming
• Unattended long-running request floods
• Parallel request abuse
• Proxy chaining, public bot usage
• Generating harmful/spam content
• Intentionally causing provider errors
• Trying to drain shared package capacity

System response:

• Warning · temporary rate limit · access suspension
• Support review · permanent disable for severe abuse

• Daily package = 1 day
• Weekly package = 7 days
• Monthly package = 30 days
• Package starts when access is prepared/activated unless admin changes it
• When expires_at passes, API access is disabled automatically
• Expired access cannot send API requests
• Customer/order record remains visible for support
• Admin can extend or renew access; promo codes can add extra days

Suspension may occur for:

• Suspected sharing
• Abuse or abnormal traffic
• Expired / unpaid / refunded order
• Package misuse
• Attempts to bypass restrictions
• Malicious requests
• Repeated violations or security risk
• Admin decision after support review

Suspension behavior:

• API requests are blocked
• Customer/order is not deleted
• Usage logs remain
• Support access remains available
• Admin can reactivate manually

Suspension blocks API usage, but it does not remove the customer/order record. Customers can still contact support and request review.

Support tickets should include:

• Marketplace order number
• Package name
• Platform (Windows / macOS / Linux)
• Error message text
• Setup command platform
• Screenshot or text of the error
• Note if devices were changed

• API type: OpenAI-compatible
• Base URL: https://api.newora.space/v1
• Authorization: Bearer <your New Ora API key>
• Do not use official OpenAI URL with your New Ora key
• Do not embed the key in public frontend code, apps, or repos
• Do not share the key in GitHub, Discord, Telegram, etc.
• Do not use the key for resale or public API services
• Manual API usage is logged like CLI usage
• Package restrictions still apply — Economy cannot access Premium-only routes

• Setup command installs New Ora API configuration locally
• PowerShell command is for Windows; curl command is for macOS/Linux
• Setup token may expire — contact support if it does
• Setup command should not be shared
• Setup test request is logged for verification
• Setup does not install third-party CLI tools unless explicitly supported
• Claude Code CLI or compatible tools must be installed separately

• Packages include assigned agent groups, not official provider accounts
• Economy excludes GPT 5.6 / GPT 5.6 SOL and Fable 5
• Premium includes those routes where available and enabled
• Model routes can change
• Routes may be temporarily unavailable due to maintenance/provider/backend changes
• New Ora may update route names or backend mapping
• If a specific route is unavailable, contact support

New Ora may track metadata such as:

• Request count
• Endpoint, model/route, package
• Status code, token usage if available, latency
• Last used time
• Safe hashed device/IP/user-agent signals for abuse prevention

Not shown to customers:

• Upstream keys
• Internal routing details
• Other customer data
• Admin notes
• Provider secrets

Usage logs are used for support, abuse prevention, package enforcement, analytics, and service stability.

Refunds and replacements depend on the marketplace order status, package status, support review, and issue type. Contact support with your marketplace order number.

New Ora can review setup issues, expired setup tokens, package routing errors, and access problems through support.

• New Ora is not an official OpenAI, Anthropic, or OpenLimits account/API key.
• New Ora provides OpenAI-compatible API access through a custom endpoint.
• Upstream provider keys are never shared with customers.
• Campaign prices may change. The campaign end date is not currently announced.
• Model/agent route availability may change depending on backend configuration, maintenance, provider availability, or package updates.
• Each package gives a daily USD-equivalent API usage allowance per model family. Packages marked "no fixed daily cap" still enforce fair-use and abuse protection.
• Abuse, sharing, resale, public exposure, or abnormal automation may result in suspension.